The Grove at Greenleaf offers spacious apartment homes and a variety of amenities including a newly refreshed swimming pool, lake-front gazebo and fire pit, Dog Park, Fitness Center, playground, and convenient access to shopping, dining, and major employers in Conyer, GA.
Frequently Asked Questions
See our frequently asked questions however if you have additional inquiries please fill out our contact form and we will get back to you!
The Grove at Greenleaf
Leasing & Applications
How do I apply for an apartment?
You can apply online through our website or visit the leasing office for assistance with the application process.
What documents are required to apply?
Applicants will need a valid photo ID, proof of income, and any additional documentation requested during screening.
Is there an application fee?
You can apply online through our website or visit the leasing office for assistance with the application process.
Is there an application fee?
Yes, the application fee is $75 per applicant, and the administrative fee is $250. Please contact the leasing office for current pricing and specials.
Do you offer short-term leases?
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How long does the approval process take?
Applications are typically processed and approved within 3-5 business days after all required documents are submitted.
Rent & Payments
When is rent due?
Rent is due on the 1st of each month.
How can I pay rent?
Rent can be paid online through the resident portal, by cashier’s check, or Walk-In-Payment Systems (WIPS).
Can I set up automatic payments?
Yes, autopay can be set up through the resident portal for convenient monthly payments.
Maintenance
How do I submit a maintenance request?
Routine maintenance requests are generally completed within 24–48 business hours depending on the nature of the issue. Emergency maintenance requests are typically responded to within two hours.
What qualifies as an emergency maintenance issue?
Emergency maintenance includes issues such as flooding, no heat when below 50 degrees outside, no air when over 80 degrees outside, electrical hazards, fire, or major plumbing leaks.
How long does maintenance usually take?
Routine requests are generally completed within 24–48 business hours depending on the issue. Emergency calls within 2 hours.
Move-In & Resident Information
What do I need before move-in day?
Residents must complete all lease documents, pay all required move-in costs, provide proof of utility setup, and submit proof of renters insurance prior to move-in.
How do I set up utilities?
Utility setup instructions are included in your welcome email. Residents are responsible for establishing service with Snapping Shoals prior to receiving their keys.
What happens if I need to transfer apartments?
Transfer options may be available depending on lease terms and apartment availability. Please contact the office for details.
How do I give notice to move out?
Residents are required to provide 60-day notice written in accordance with the terms outlined in their lease agreement.
Community Policies
What should I do if I have an after-hours noise complaint?
Please contact the non-emergency line for local authorities if noise persists at an excessive level for 30 minutes or longer. Additionally, report any such disturbances to the leasing team by phone or email.
Can I decorate my patio or balcony?
Yes, as long as decorations comply with community guidelines and do not create safety concerns.
Are grills allowed on patios or balconies?
Yes, as long as decorations comply with community guidelines and do not create safety concerns.
Contact Information
Contact Information
Visit www.thegroveatgreenleaf.com or contact the leasing office directly during business hours for assistance.